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FAQ

Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.

A custom tour is a trip designed specifically around your ideas, preferences, and travel goals. The process for building a custom tour varies. Some clients start with a general concept and then make changes from there to tailor the tour into what they want. Others come to us with a complete idea and a list of desired inclusions, and we build the tour around that. Whatever approach you prefer; we’ll work with you! The goal is always the same: to create a unique product tailored to your group of travelers.

A-1 Tours can provide customized tours for any size of group whether it is a small private group 1-10 guests or a larger group. Please contact us for a consultation to discuss your group’s needs.

Although A-1 Tours is located on Princeton, NJ we proudly provide custom tours worldwide. Through our extensive network of trusted affiliates and partners, we ensure professional, seamless, and reliable service no matter where your travel takes you.

Our location also gives us exceptional access to major East Coast destinations, allowing us to offer superior connections and expertise in cities throughout the region. Please contact us to discuss your needs.

A custom tour includes the components that YOU would like. A custom tour can include elements such as; accommodation, transportation, meals, admissions, theatre, or event tickets. Step on guide with subject specific knowledge and much more. You’ll handpick your inclusions and we’ll design your tour based on that.

Every custom tour comes with our signature superior customer service. You will be assigned a dedicated tour manager who oversees your project from beginning to end. They’ll be your direct point of contact, available to assist you at any stage of the planning process.

A‑1 Tours also offers unlimited revisions at no additional cost, ensuring your tour is crafted exactly the way you envision it.

Custom tours are priced differently depending on inclusion. For groups of 10 or more, pricing is typically calculated per person. However, we understand that every group is unique, so we are flexible and can structure pricing in whatever way is most convenient for you.
Custom group tours are typically priced NET non‑commissionable. However, we understand that different organizations have different needs, and we are flexible. If you require a commissionable rate, we are happy to accommodate this. To ensure accurate pricing please advise your tour/project manager of tour commission needs during the initial consultation prior to starting the quoting process.
Booking and payment conditions vary depending on your program’s specific inclusions. Please refer to our Cancellation & Refund Policies for standard FIT bookings (1–10 guests) and group bookings (10+ guests).

We always strive to offer the most flexible conditions possible, ensuring that booking with us is smooth. For custom tours booking and payment conditions will be advised on an ad-hoc basis. We will do our best to work with the conditions you need.

A-1 Tours accepts, credit cards, checks, bank wire & ACH

A-1 Tours take pride in providing you with the most unique and up to date touring experiences executed in professional & seamless manner. Product standard, customer service and the ease of working with us are our priorities.

We encourage transparency and conversation to most effectively design your touring product. After all, your ideas are what make a custom tour custom.

To guarantee the highest quality, we collaborate exclusively with reputable, thoroughly vetted suppliers. This allows us to confidently design and ensure superior products and services across the board.

We understand that travel planning can be complex, time‑consuming, and detail‑heavy. That’s why we remain flexible at every stage. We are happy to revise, revisit, and rework proposals as many times as needed to create your perfect product and the conditions for you to book it.

A‑1 Tours attends the nation’s most prestigious travel conferences annually, ensuring we stay fully up‑to‑date on the latest industry developments, emerging destinations, new attractions, and innovative services. By staying connected to what’s new and next in travel, we are able to design exciting, unique, and forward‑thinking programs that bring fresh experiences to every tour we create.

When you partner with A‑1 Tours, you’re never on your own. You’ll work directly with a dedicated tour or project manager, who will be your consistent point of contact throughout the entire planning process. You are always welcome to reach out for guidance, updates, or support at any time.