General Information

General

  • What size buses do you have?

    We work with our sister company A1 Limousine, and a network of affiliates through our For People Going Places program to provide you with a fleet of buses that can hold up to 56 passengers. The size bus you will be traveling in will depend on the type of tour. All of our buses provide a safe and comfortable travel experience.

  • Can infants/toddlers travel on your buses? In car seats?

    Infants and toddlers are more than welcome to travel on our buses. You may bring a carseat onboard, however, not all of our motorcoaches are equipped with seatbelts to secure it. As there may be an associated cost with bringing your child on your tour, we advise that you speak with one of our representatives prior to travel. If you do not plan to use your carseat during travel, it will be placed in our luggage compartments underneath the bus

  • Do your buses have charging outlets?

    Some of our coaches are equipped with standard 110-volt electrical or USB outlets at each seat, however this amenity cannot be guaranteed.

  • Are pets allowed on board?

    We welcome service animals on all of our tours. Please read more about our Service Animals Policy.

  • Are food and non-alcoholic beverages allowed on board?

    We do allow passengers to bring food and non-alcoholic beverages on board. However, we ask that beverages be in non-breakable containers and that you clean up after yourself. Coolers must be stored underneath the bus in our luggage compartments. We greatly appreciate you ending your trip with our motorcoaches in the same condition which you started your journey.

  • Are electronic cigarettes allowed to be used onboard?

    No.

  • Do you offer any discounts?

    Our team works very hard to bring you the best possible rates for each tour. Occasionally, we will send you special rates for those customers who have joined our (free) A-1 Passport Club. These special discounts can be found in our newsletter and you can sign up at the bottom of this page.


    We do offer a First Responder/Military discount on every tour. Please contact one of our representatives for rates.


    Please note this discount:

    • Only applies to the first responder/military member
    • You must provide proof of service (i.e. id#, badge, etc.) at the time of booking. A-1 Tours reserves the right to call and validate this information.
    • Does not apply to family members
    • Cannot be combined with other discounts/offers
    • Cannot be applied to an existing booking
  • Do you have a lost-and-found?

    We understand that sometimes our travelers can leave personal items behind. We do our absolute best to find your belongings and keep them safe, however we cannot guarantee the return of said items. A-1 Tours and our affiliates are in no way responsible for items that are left in the vehicle, stolen or damaged.

    Should this happen to you please email lostandfound@triangletours.com call us toll-free at 888-927.8927.


    *Please note that we may charge a delivery/shipping & handling fee for returning lost items and we are unable to hold any items longer than 30 days. Items left past 30 days will be donated.

  • Do your buses have seatbelts?

    Currently seatbelts are not mandatory on coach buses, therefore not all of our motorcoaches are equipped with them. However, we are currently working on installing seatbelts on all of our coach buses.

  • Does the bus have a restroom?

    Yes. While our bus drivers do try to stop every few hours to give everyone a chance to stretch their legs and use the facilities, we do have an onboard restroom for emergencies. They should be used sparingly and children should always be accompanied by an adult when using the restroom.

  • Do your buses have WiFi?

    For your convenience our tour buses are equipped with WiFi. This should be used sparingly for general internet browsing and checking emails. As this is a shared service among all passengers, we ask that you refrain from streaming audio, video and downloading large files. Connection speed will vary depending on the number of WiFi users on the bus. Service cannot be guaranteed for all trips.

  • Are alcoholic beverages allowed on board?

    Alcoholic beverages are not permitted on our packaged tours. They may be permitted on chartered trips. You can learn more about our alcohol and drug policies on our General Information page.

  • Is smoking permitted on board the bus?

    In accordance with the law smoking is not permitted aboard the motorcoach; this includes the use of e-cigarettes.

  • Can I bring a Wheelchair? A Motorized Scooter?

    Please refer to our ADA Policy.

  • Do you repair your buses in-house?

    We work in tandem with our sister company A-1 Limousine, utilizing both their fleet and maintenance department. The A-1 Limo team is fully trained in maintaining our fleet for safe and comfortable travel. Their facilities offer state-of-the-art equipment for the optimal management and operation of all vehicles.

  • Are you hiring?

    We are always on the lookout for talented individuals to join our team. For a list of current openings please contact us

Tours - Domestic Motorcoach

  • Can I book a trip online?

    Yes. You can book directly online here.

  • Where are your pick up locations?

    Our pickup locations can be found on each tour information page. Additionally, your confirmation email will provide you with our pickup location(s).

    If you have a group of 10 or more people going on a tour, please speak with a representative about potentially scheduling a pickup location closer to your group.

    For an additional fee, A-1 tours can arrange travel to (and from) your home to a common pick up location.

  • How far in advance should I arrive before departure?

    We recommend arriving at least 20-30 minutes prior to your scheduled departure time.

  • Do your buses have WiFi?

    For your convenience our tour buses are equipped with WiFi. This should be used sparingly for general internet browsing and checking emails. As this is a shared service among all passengers, we ask that you refrain from streaming audio, video and downloading large files. Connection speed will vary depending on the number of WiFi users on the bus. Service cannot be guaranteed for all trips.

  • Are your movies appropriate for all ages?

    Any movies played aboard the motorcoach are rated G, PG and PG-13

  • What size beds do normal accommodations include? Can we upgrade to king-size beds? Can we upgrade our room?

    Typically when we book our rooms we reserve rooms with two (2) beds. When making your reservations you may request an adjoining room or adjacent room. We will pass along these requests to the hotel. Unfortunately, we cannot guarantee that requests will be granted. Please speak with your Travel Representative about the possibility of a room upgrade.

  • Is there a discount for children?

    Some of our tours offer discounts to travelers 12 and under. Please see individual tours for details.

  • Will I need a passport?

    You only need a passport if you are traveling outside of the United States.

  • How much walking will I have to do while on tour?

    The wonderful part about A-1 Tours is that each tour is unique! All tours require some level of walking, some more than others. If you have mobility concerns we recommend you speak with one of our Travel Representatives before booking your trip.

  • Is my trip transferable?

    Yes, however you will need to speak with your Travel Representative to finalize these details.

  • What is your cancellation policy?

    Please refer to our Cancellation & Refund Policy.

  • How can I pay for my trip?

    A-1 Tours accepts all major credit cards including Visa, MasterCard, American Express and Discover. A-1 Tours will also accept cash in advance at our office and personal checks with matching identification, both with a credit card guarantee.

  • Is it safe to leave my car at one of your departure locations?

    A-1 Tours tries to pair with establishments that offer convenience for our passengers. Parking is at your own risk and not the responsibility of A-1 Tours or the departure location. Should you have questions about your departure location please do not call the establishment directly; a member of the A-1 Team will be more than happy to assist you.

  • How much luggage am I allowed to take with me?

    Each traveler is permitted to bring one (1) piece of luggage to be stored in the luggage bay of the motorcoach. Additional bags may be accepted on the day of departure depending on space availability, however cannot be guaranteed. Any additional pieces of luggage may not be included in our hotel baggage handling and is the sole responsibility of the tour guest. In consideration of our drivers we request that luggage does not exceed 50 pounds. Should your luggage exceed 50 pounds it will be your responsibility to handle throughout the trip. A small personal item, such as a purse or backpack may be brought on the bus and stored in the overhead bins.

  • How do you assign seats on your trip?

    Unless stated otherwise, there is no assigned seating on our tours.

    *Please note that persons using mobility devices will be given priority seating.

  • Is there a minimum age to travel alone on a packaged tour?

    Travelers under the age of 18 years old must be accompanied by an adult. On overnight tours, travelers under 18 must also room with an adult.

  • Are gratuities included in the price of my tour package?

    The cost of your total tour package includes gratuities for your Tour Driver (unless otherwise noted in the trip description), all baggage handling at hotels, meals included on the tour and all related taxes [unless otherwise specified]. While gratuities to the individuals below are not included they are always greatly appreciated. If you wish to extend a gratuity to other members of our team we have included the customary guidelines below:


    Adventure Guide: $5/passenger per day

    Step-on Guide (Local): $2/passenger for a 1/2 day sightseeing and $3 for a full-day sightseeing tour

    Maid Services at hotels: $4/room per night

  • Do you offer any discounts?

    Our team works very hard to bring you the best possible rates for each tour. Occasionally, we will send you special rates for those customers who have joined our (free) A-1 Passport Club. These special discounts can be found in our newsletter and you can sign up at the bottom of this page. Restrictions may apply, please see individual tours for full details.


    We do offer a First Responder/Military discount on every tour. Please contact one of our representatives for rates.


    Please note this discount:

    • Only applies to the first responder/military member
    • You must provide proof of service (i.e. id#, badge, etc.) at the time of booking. A-1 Tours reserves the right to call and validate this information.
    • Does not apply to family members
    • Cannot be combined with other discounts/offers
    • Cannot be applied to an existing booking
  • Where can I find information on obtaining a passport?

  • What should I do to protect my trip in case I have to cancel?

    We recommend purchasing our Tour Protection Trip Insurance. Please refer to our Tour Protection Policy for more information.

Charter Bus Rental

  • When should I book my bus?

    We highly encourage that you book your bus as soon as you know your travel plans.

  • How do I reserve a charter bus?

    A 50% deposit is required to book any motorcoach trip via credit card, cash or personal/business check.

  • What if I have to make changes to my itinerary?

    Please contact your Charter Representative directly prior to your final itinerary due date. Changes made after your final itinerary has been submitted may be approved on a case by case basis.

  • When is my final itinerary due?

    Your finalized, detailed itinerary is due at least seven (7) days prior to departure.

  • What does my charter price include?

    All of our charter pricing includes the base rate, a standard transportation fee, driver gratuity and driver meals. The following expenses might not be included: highway tolls, parking, entrance fees and other miscellaneous expenses. We recommend speaking with your Travel Representative to discuss all fees in detail. Charters that extend their trip longer than the contracted time will be charged the appropriate rate thereafter.

  • Should we tip our Driver?

    Gratuities for your driver are included in the price of your tour. If you feel that they have done an outstanding job any additional gratuity is at your discretion. We always encourage you to let them know you enjoyed your trip and would love if you would leave us a 5-Star review on Google or Yelp.

  • How do I get a copy of A-1 Tours' Certificate of Liability?

    Please request this from one of our representatives.

  • Where does the driver stay during my multi-day charter?

    Unless otherwise specified, the chartering party is responsible for the overnight accommodations for each driver. Our representatives can assist you with booking these accommodations. The hotel must be able to accommodate on-site motorcoach parking. If onsite parking is not available, the booking party is responsible for any parking fees and/or taxi cab fees for the drive to get to/from the bus parking location

  • Can I book a charter bus trip online?

    Due to the intricacies that go into each Charter Tour we ask that you call us to book your trip. 888.927.8927

  • How can I pay for my charter bus trip?

    ALL TRIPS MUST BE PAID IN FULL 14 DAYS PRIOR TO DEPARTURE. A-1 Tours accepts all major credit cards including Visa, MasterCard, American Express and Discover. A-1 Tours will also accept cash in advance at our office and personal checks with matching identification, both with a credit card guarantee.

  • How do I prepare a good itinerary?

    We require a detailed finalized itinerary listed with all stops with complete addresses (including cross streets), as well as anticipated timing.

    For your safety A-1 Tours operates in accordance with US/Canada DOT Hours of Service Regulations. Any changes or modifications to the itinerary must be submitted to A-1 Tours prior to your trip to ensure these safety regulations are not violated. The A-1 Tours Driver will be furnished with your final itinerary and will be instructed to follow it. The Driver does not have the authority to deviate from the itinerary unless approved by your group leader or booker [and as long as any changes made are consistent with the US/Canada DOT Hours of Service Regulations. The US/Canada DOT Hours of Service Regulations state that a Motorcoach Driver may not have more than 15 hours on duty prepay and of those 15 house, only 10 may be spending actually driving].

  • What if I have to cancel my charter bus?

    Please refer to our Cancellation & Refund Policy.

  • Can I request a specific Driver?

    We will do our best to arrange for your requested driver to be assigned to your trip. However, we cannot guarantee that they will be available for your tour. We recommend submitting your request when you book with us.

  • What if our bus breaks down on a trip?

    A-1 Tours will work hard to ensure your group is back on the road as soon as possible. We work with numerous affiliates across the country who can assist us should we need support on the road.

  • Does the motorcoach have video capability to watch a movie?

    Yes

  • Are children under 18 allowed on casino trips?

    Children may ride the bus, provided they have proper adult supervision. Only adults 21 and over [with a valid form of ID] will be eligible to receive a casino bonus.

General Information

  • Accessibility

    Please inform us of any special needs you may have when you make your reservation. We must know in advance if you have a disability that prevents your independence and a capable travel companion who will assume total responsibility for your care and mobility must accompany you. Unfortunately, A-1 Tours employees are unable to provide each passenger with personal care (i.e. assistance with eating, use of restrooms, personal hygiene and medical care), thus it is important for you to consider your needs when booking a trip. Our drivers are not responsible for any damages incurred while loading mobility aids onto and off the motorcoach.

  • Alcohol & Drugs - [Private] Charter & Group Tours

    Alcohol & Drugs - [Private] Charter & Group Tours


    The consumption of alcoholic beverages onboard the vehicle may require a security deposit. All persons onboard must be above the legal age to drink in order for anyone to consume alcohol on the vehicle. A-1 prefers non-breakable containers over glass containers.


    Recreational drugs are never permitted on any A-1 Tour.


    Any traveler who exhibits disruptive behavior due to the excessive use of alcohol or drugs will be reported to the authorities and asked to leave the tour without a refund.

  • Baggage

    Each traveler is permitted to bring one (1) piece of luggage to be stored in the luggage bay of the motorcoach. Additional bags may be accepted on the day of departure depending on space availability, however cannot be guaranteed. Any additional pieces of luggage will not be included in our hotel baggage handling and is the sole responsibility of the tour guest. In consideration of our drivers we request that luggage does not exceed 50 pounds. Should your luggage exceed 50 pounds it will be your responsibility to handle throughout the trip. A small personal item, such as a purse or backpack may be brought on the bus and stored in the overhead bins.

  • Charging Stations

    Many of our coaches are equipped with standard 110-volt electrical outlets at each seat, however this amenity cannot be guaranteed.

  • Dietary Requests

    While we try to pair with restaurants that offer a variety of dietary options, we cannot guarantee that all meals included will meet your specific dietary restrictions. This includes, but is not limited to: gluten-free, diabetic, vegetarian or vegan meals.

  • Lost & Found

    We understand that sometimes our travelers can leave personal items behind. We do our absolute best to find your belongings and keep them safe, however we cannot guarantee the return of said items. A-1 Tours and our affiliates are in no way responsible for items that are left in the vehicle, stolen or damaged. Please note that we may charge a delivery/shipping & handling fee for returning lost items and we are unable to hold any items longer than 30 days. Items left past 30 days will be donated.


    Should this happen to you please email lostandfound@triangletours.com or call us toll-free at 888-927.8927.

  • Tour Components Subject to Change

    While we do our best to run each tour as advertised, A-1 Tours reserves the right to change any component to our tours. This includes, but is not limited to, hotels, events, attractions. Any changes made will be of equal or better quality to ensure a successful and fun tour.

  • Safety

    Please remain seated while the motorcoach is moving. Should you need to get up while the bus is in motion, please hold onto the back of the seat or overhead handrails for stability. Always watch your step while boarding and departing the coach. A short video will be played at the beginning of each trip on motorcoach travel and safety procedures. If you have any questions please do not hesitate to ask your Adventure Guide.

  • Smoking

    In accordance with the law smoking is not permitted aboard the motorcoach; this includes the use of e-cigarettes.

  • WiFi

    For your convenience our tour buses are equipped with WiFi. This should be used sparingly for general internet browsing and checking emails. As this is a shared service among all passengers, we ask that you refrain from streaming audio, video and downloading large files. Connection speed will vary depending on the number of WiFi users on the bus. Service cannot be guaranteed for all trips.

  • Accommodations

    Triple & Quad groups are sold with the general understanding that there will be two double beds in your hotel rooms. In some hotels triple accommodations are two beds with a roll-away cot. If cots are available, they may be subject to an additional charge by the hotel. All room requests such as: adjacent, adjoining, first floor and smoking/non-smoking rooms must be made at the time of booking, though they cannot always be guaranteed.

  • Alcohol & Drugs - One-Day Tours & Multi-Day Tours

    Consumption of alcohol is not permitted onboard our coaches. Alcohol may be stored as long as it remains unopened. Recreational drugs are never permitted on any A-1 Tour. Any traveler who exhibits disruptive behavior due to the excessive use of alcohol or drugs will be asked to leave the tour without a refund.

  • Best Travel Practices

    Our team of wanderlusters and travel experts are dedicated to providing you with the best tour possible. They spend weeks planning each itinerary, adding on special touches that will make your trip an experience to remember.


    With that in mind, we do our best to accommodate special requests, although not all can be guaranteed. Additionally, in consideration of your fellow passengers we ask that you respect the following policies:

    1. Refrain from making or taking phone calls while on the motorcoach
    2. Personal electronic devices should be kept quiet, so as not to disturb others
    3. Adhere to the itinerary timeline so that all travel can start on time
    4. Have fun! This is the most important policy we have. We want you to take pictures, meet new friends and explore new places. Have the time of your life and return home with lasting memories and exciting stories
  • Clothing

    As you will be walking on a lot of these tours we highly recommend wearing comfortable shoes or sneakers. Please check the weather prior to your trip and keep in mind the season when packing. Our tours operate rain or shine. Additionally, we encourage you to bring a light jacket or sweater to have handy should you feel chilly on the motorcoach.

  • Gratuities

    The cost of your total tour package includes gratuities for your Tour Driver (unless otherwise noted in the trip description), all baggage handling at hotels, meals included on the tour and all related taxes [unless otherwise specified]. While gratuities to the individuals below are not included they are always greatly appreciated. If you wish to extend a gratuity to other members of our team we have included the customary guidelines below:

    • Adventure Guide: $5/passenger per day
    • Local Step-on Guide: $2/passenger for a 1/2 day sightseeing and $3 for a full-day sightseeing tour
    • Maid Services at hotels: $4/room per night
  • Photography

    We love capturing all of the fun moments on our tours. Your Adventure Director might snap a few photos during your tour and post the pictures to our various social media sites; including but not limited to: Instagram, Facebook and Twitter. Should you prefer not to have your picture taken please notify your Adventure Director at the start of your trip.

  • Restrooms

    While our bus drivers do try to stop every few hours to give everyone a chance to stretch their legs and use the facilities, we do have an onboard restroom for emergencies. They should be used sparingly and children should always be accompanied by an adult when using the restroom.

  • Seating

    Unless stated otherwise, there is no assigned seating on our tours.

  • Travel Documents

    TBD

  • Young Travelers

    Several of our tours offer discounts to travelers 12 and under. Please see individual tours for details.

  • STATEMENT OF LIABILITY

    A-1 Tours & Travel LLC. at 2 Emmons Drive, Princeton, NJ 08540, acts only as the agent for the passenger and accepts no responsibility in whole or in part for any delays, cancellations, inconveniences, loss, damage or injury to person or property, resulting from mechanical defect or failure, of any nature, howsoever caused, or for any substitution of hotels, events or attractions, as deemed necessary, for any reason such as acts of God, war, terrorism, strike, weather, traffic or beyond the control of A-1 Tours. A-1 Tours reserves the right to make changes to itineraries with or without notice. While every effort is make to handle all guests' luggage with care, A-1 Tours cannot be held responsible, nor assume liability or accept claims through hotel, airline or group carrier handling. A-1 Tours is not responsible for any personal items left behind.

ADA

  • SERVING OUR CUSTOMERS WITH SPECIAL NEEDS

    A-1 Tours & Travel LLC. is committed to providing all of our passengers, regardless of ability, with the respect and dignity which you deserve. Our team is available M-F 8:30am - 5:00pm to make your travel experience as smooth and exciting as possible. We provide assistance with boarding and departing our vehicles, handling of your luggage, and the storage/retrieval of your mobility devices and assistance aids. We will make every possible effort to accommodate your needs and make each tour a wonderful experience for you.

  • Lift-Equipped Buses

    Should you need a lift-equipped bus please give us the full details on your mobility device including: item type, dimensions and weight. For safety purposes our representatives may ask if the combined weight of wheelchair and passenger exceeds 600 pounds. Please advise us if you wish to transfer to a standard motorcoach seat and store your mobility device in the cargo bay.


    Our lift-equipped buses come with two spaces designated for wheelchairs. Once these areas have been reserved, any additional passengers using mobility devices may be accommodated only if they are able to transfer to a standard motorcoach seat. A-1 Tours assigns wheelchair seating on a first-come, first-serve basis. Wheelchair seating persons will have priority seating on all of our tours. If a person is sitting in a wheelchair area, we will ask them to move so that we can properly and safely accommodate all of our passengers.

  • Medical Oxygen

    Medical oxygen tanks are permitted as follows:

    4 canisters per passenger.

    2 canisters aboard the bus for your use and 2 canisters stowed in the luggage bay.

    Maximum dimensions for any single canister cannot exceed 4.5 inches in diameter and 26 inches in height.

    Oxygen canisters not in use must have safety caps on the valves and be boxed if carried as cargo.

    Passengers are responsible for ensuring they have enough oxygen to complete their tour and are responsible for making arrangements for refills en route, if needed.

    Passengers may travel with Portable Oxygen Concentrators but are responsible for ensuring they have enough battery power to complete their tour. When booking, please ask if your coach will be equipped with electrical outlets. A backup supply of battery power is highly recommended in ALL cases.


    The MAXIMUM weight on medical oxygen canisters carried as cargo is 99 pounds per motorcoach. As this is a federal regulatory limit, passengers bringing oxygen canisters will be accommodated on a first-come, first-serve basis. We appreciate your understanding and cooperation in this matter.


    For more information please refer to our in-depth policy on medical equipment under the tab labeled "Medical Equipment Policy."

  • Storage

    We aim to offer maximum storage capabilities to our passengers. Smaller mobility aids, such as canes and crutches, may travel inside the bus in the overhead compartment or underneath your seat. Should your aid not fit safely in either of these locations, it will be placed in our luggage compartments underneath the bus at no additional charge. Please tell us if your mobility aid exceeds 50 pounds so that we can provide a ramp to load your device underneath the bus. Additionally, we ask that you let our representatives know, when booking, if you plan to bring a motorized scooter.

  • Travel Assistance (rest stops)

    You may request assistance on and off the bus when your tour breaks at designated rest and meal stops. Your Driver and/or Adventure Guide can also retrieve mobility aids that have been stored in the luggage bay as needed.

  • To Better Serve You:

    Should you need assistance, please call to speak with one of our representatives, to discuss the specific travel needs you require, as soon as possible prior to departure so that we may arrange the proper assistance.


    If applicable, please let us know what type of mobility device you use, including the weight. If you are able to climb steps and do not need a lift-coach, we can more safely store your wheelchair, scooter, walker or collator in the luggage bay, if we have advance notice.

  • Medicine

    All medicine should be stored in your carry-in luggage. Please do not store important medicine in your luggage to be carried underneath the motorcoach.

  • Service Animals

    Please notify a A-1 Tours representative when booking if you will be bringing a service animal. Service animals are always welcome to travel with passengers with a disability so long as the animal does not occupy a seat or obstruct the aisle. Service animals must be on a leash or in a carrier, and must be under the control of their owner/handler at all times. A-1 Tours reserves the right to refuse travel to any animal which poses a direct threat to any other customers or employees.

  • Traveling with a Personal Care Assistant

    If you are unable to attend to your own personal needs, we encourage you to travel with a personal care attendant. Unfortunately, A-1 Tours employees are unable to provide each passenger with personal care (i.e. assistance with eating, use of restrooms, personal hygiene and medical care), thus it is important for you to consider your needs when booking a trip. Normal fares will be incurred for each passenger.

  • Customer Complaints

    A-1 Tours is committed to protecting your rights. If you feel that your rights as a person with a disability [under the Americans with Disabilities Act (ADA)] were violated, and you would like to file a complaint, please send us a written statement to the address below:


    A-1 Tours

    Attn: Chris Palfy

    2 Emmons Drive

    Princeton, NJ 08540


    Please include a detailed description of the incident, including the bus number, date, time, location and name(s) and/or description of any A-1 Tours employee personnel that you believe did not provide you with appropriate assistance.


    We take all complaints very seriously. If you do not hear from us within a week of mailing your claim, please feel free to call us at 888.927.8927 or email ada@triangletours.com.

Browse Our Tours

One-Day Bus Tours

Join us on a single day excursion as we explore some of the the wonders closer to home.

Multi-Day Bus Tours

Considering a longer trip? Check out our collection of exciting multi-day tours.

Charter Tours

Whether you're into football, golf or the Kentucky Derby, we have a tour just for you!

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